INTRODUCTION 

Golden Owl is a software company to transform your business to the next level. We are strongly recommended by technical and non-technical leaders in various industries including retail, e-commerce, real estate, legal, travel & hospitality,... 
Our reputation is built on engineering standards, development standards, our work ethic and responsive workflow. With a team of 100+ experts, we leverage martech, e-commerce and omnichannel solutions to maximize our client’s ROI. We have proudly served clients from Singapore, Australia, the UK and other English-speaking countries. 

• Website: www.goldenowl.asia 
• Fanpage: https://www.facebook.com/goldenowl.asia/  
• Phone: 028 6270 5825
• Location: Level 7th, 538 Cach Mang Thang Tam, Ward 11, District 3, HCMC

The Job Description

• Monitor progress and tasks according to the proposed process
• Understand and communicate system requirements from customers to the team as well as support team members in sending questions to customers and monitor and resolve problems.
• Check and confirm tasks are completed before releasing the demo or official version of the product
• Manage work-related files and lists; Manage meeting schedules with customers
• Support superiors in carrying out work-related organizational activities
• Summarize the situation and respond to customers
• Fully report daily work to superiors and customers; Fully inform about problems related to team members, projects, customers,...

Your Skills and Experience

• Female candidates are preferred
• University graduate majoring in Economics, Foreign Languages, IT or related majors.
• Good English 4 skills (equivalent to IELTS 7.0 or TOEIC 900).
• Have 2 years of experience related to management and customer support (knowledge/experience in the IT industry is an advantage).
• Good written and communication skills.
• Ability to organize, arrange, solve problems and work effectively as a team.
• Having knowledge of project management is an advantage.

Why You'll Love Working Here

• 15+ days off. 
• Performance review and salary adjustment 2 times a year. 
• Lunch and parking allowance. 
• Chance to become team leader if you could demonstrate strong leadership skills.
• Monthly team-building activities and mini-party weekly. 
• Company-sponsored social events and gatherings. 
• Regular training and team-sharing sessions. 
• Company trip. 
• Private health check & PVI insurance.
• Remote day for Women (once a month) and PS4 games in free time, club activities (soccer, badminton,...)
   

APPLICATION

Please send us your resumé and related documents via our email [email protected]
Application email title: PC - Your Full name.